Thinking of buying?
What refurbished actually means, what our grades tell you, and how to read the specifications that matter.
UN Tech Help Centre
Everything you need before and after buying a refurbished computer.
Just got your computer?
Set it up, get your files across from the old machine, and check your Windows licence.
Something not working?
Checklists ordered from the most likely cause to the least. Most problems are solved in the first two steps.
Warranty & returns
Every computer we sell has a 12-month warranty, at every grade. A claim costs you nothing.
Old computer to get rid of?
We’ll buy it if it has value, and recycle it if it doesn’t. Either way, we destroy the data on it properly.
Can't find it?
Search the whole help centre from the bar at the top, or just ask us.